Please read the following to learn more about our data collection policies and practices:
- Types of information that may be collected
- How is information collected?
- How we use the information we collect
- With whom the information may be disclosed.
- What choices do I have about BlockDuck Enterprises, LLC collecting, using, and sharing my information?
- What security precautions are in place to protect against the loss, misuse, or alteration of your information?
- Chat Rooms, Forums, and Message Boards
- Links to other websites
- A special note for parents concerning privacy
- Limitation of Liability
- Correcting and updating personal information
Types of information that may be collected
The personally identifiable information we collect is used to facilitate delivery of tickets and/or other products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but are not limited to the following and may be subject to change:
In the case of contests, promotions, and/or newsletter registrations or other features that may or may not involve a purchase: We may require all users and/or customers wishing to participate in any of our contests, drawings, sweepstakes, promotions, newsletters, or other interactive features which may or may not require a purchase to complete an entry form which will require the submission of certain personally-identifiable information.
In the case of a ticket or other product and/or service which involves a purchase on our Site: In order to complete the purchase of a product and/or service, an online credit card transaction is required. During this process we generate and collect certain personally identifiable information.
The personally identifiable information that may be collected from our customers in completion of a product and/or service purchase, includes, but may not be limited to: customer’s first and last name, first and last name of the credit card owner, credit card billing address, credit card number, credit card security code, credit card expiration date, customer’s shipping address, phone number, and email address. You may also have the opportunity to permit us to maintain this information in a personal profile for you so you do not have to re-enter the information each time you make a purchase.
If a customer sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to such customer.
How is information collected?
We may collect information from you in several different areas on our site, including but not limited to those described below:
You may be asked first to complete a registration form and provide personally-identifiable information. You may also be asked to choose a user ID and password in order to take advantage of certain features our Site may choose to offer, including, but not limited to: newsletters and contests
Newsletters and Website Emails
We may offer free newsletters to share information with you about our Site, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on our Site. You may cancel your free email subscription by following the instructions provided on our Site or in the designated area of the newsletters or emails.
Contests or Sweepstakes
Surveys or Voting
From time-to-time we may request personally-identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.
IP Addresses and Click-stream Data
We may collect IP addresses and/or click-stream data for purposes of system administration, to improve our Site and to report aggregate information to our advertisers and sponsors or other internal uses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from our Site, our computers log your IP address.
Click-stream data is information collected by our computers when you request Web pages from our Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at our Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
If you place an order or subscribe for any of the services offered on our Site, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, e.g., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection.
How we use the information we collect?
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our Site’s content and layout. We believe these uses allow us to improve our Site and provide better service to our customers.
We may use a customer’s email address and, in rare situations, mailing address or phone number, to contact a customer regarding administrative matters or notices, satisfaction with our Site and/or services, and to provide further information regarding additional events, products or services we believe the customer would be interested in.
We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
We have implemented reasonable security measures to safeguard your personally identifiable information using reasonable industry standards. However, please keep in mind that “perfect security” does not exist on the Internet and/or the World Wide Web.
A special note for parents concerning privacy
This Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children.
Limitation of Liability
By providing us with any personal information you expressly and unconditionally release and hold harmless Anschutz Entertainment Group, Inc., its parents, shareholders, owners, members, and each of their subsidiaries, affiliates, directors, officers, employees and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while BlockDuck Enterprises, LLC takes efforts to ensure the proper and appropriate use of BlockDuck Enterprises, LLC’s data provided by BlockDuck Enterprises, LLC to third party companies, promotional partners or vendors, the Releasees are not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by such third parties.