PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING BLOCKDUCK ENTERPRISES, LLC’S WEBSITE (“Website”). FOR ADDITIONAL INFORMATION PLEASE REVIEW THE TERMS AND CONDITIONS OF USE.
General Overview
The purpose of this Privacy Policy is to disclose to you what information we may collect, how we may collect it, with whom we may share it, and certain other matters related to such information, including the choices you have regarding our collection of information and our use and disclosure to other parties of information we may have collected from you.
BlockDuck Enterprises, LLC is committed to protecting your privacy. We use the information we collect about you to process and complete the commercial transactions you request, and to provide you with a more personalized experience on our site. We have created this privacy policy statement in order to demonstrate our firm commitment to protecting the privacy of all of our customers and visitors. The following Privacy Policy discloses the information-gathering and dissemination practices and policies of BlockDuck Enterprises, LLC.
Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you online. For some services, we either collect and transfer personal information to a service provider, or you may visit other merchants through links on our site who may collect and use your personal information. We encourage you to ask questions and to be very cautious before you disclose your personal information to others.
Please read the following to learn more about our data collection policies and practices:
- Types of information that may be collected
- How is information collected?
- How we use the information we collect
- With whom the information may be disclosed.
- What choices do I have about BlockDuck Enterprises, LLC collecting, using, and sharing my information?
- What security precautions are in place to protect against the loss, misuse, or alteration of your information?
- Chat Rooms, Forums, and Message Boards
- Links to other websites
- A special note for parents concerning privacy
- Limitation of Liability
- Notification of changes and acceptance of the Privacy Policy
- Correcting and updating personal information
- Whom do I contact with questions or concerns about this Privacy Policy?
Types of information that may be collected
The personally identifiable information we collect is used to facilitate delivery of tickets and/or other products and/or services to our customers. In the process of providing these products and/or services, we require our customers to provide certain personally identifiable information. Specific details may include, but are not limited to the following and may be subject to change:
In the case of contests, promotions, and/or newsletter registrations or other features that may or may not involve a purchase: We may require all users and/or customers wishing to participate in any of our contests, drawings, sweepstakes, promotions, newsletters, or other interactive features which may or may not require a purchase to complete an entry form which will require the submission of certain personally-identifiable information.
The personally-identifiable information that may be collected in an entry form includes, but may not be limited to: customer’s first name, last name, zip code, phone number, age and email address. Winners of contests, drawings, sweepstakes, and/or promotions will be required to provide additional personally identifiable information such as a shipping address and telephone number. If the privacy policy varies for a particular sweepstakes or promotion, that information will be disclosed in the sweepstakes or promotion rules.
In the case of a ticket or other product and/or service which involves a purchase on our Site: In order to complete the purchase of a product and/or service, an online credit card transaction is required. During this process we generate and collect certain personally identifiable information.
The personally identifiable information that may be collected from our customers in completion of a product and/or service purchase, includes, but may not be limited to: customer’s first and last name, first and last name of the credit card owner, credit card billing address, credit card number, credit card security code, credit card expiration date, customer’s shipping address, phone number, and email address. You may also have the opportunity to permit us to maintain this information in a personal profile for you so you do not have to re-enter the information each time you make a purchase.
If a customer sends us personal correspondence, such as emails or letters, we may collect such information into a file specific to such customer.
How is information collected?
We may collect information from you in several different areas on our site, including but not limited to those described below:
Registration
You may be asked first to complete a registration form and provide personally-identifiable information. You may also be asked to choose a user ID and password in order to take advantage of certain features our Site may choose to offer, including, but not limited to: newsletters and contests
Newsletters and Website Emails
We may offer free newsletters to share information with you about our Site, about us and our affiliates and subsidiaries, or about our business partners and advertisers and sponsors. You may receive a newsletter either by registering for a particular newsletter or in conjunction with a special feature or membership for which you have registered on our Site. You may cancel your free email subscription by following the instructions provided on our Site or in the designated area of the newsletters or emails.
Contests or Sweepstakes
We may operate contests and sweepstakes through our Site, which may require registration. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation or other related purposes. Your entry in the contest or sweepstakes may also result in your being added to our mailing lists as well as those of our promotional partners associated with the contest or sweepstakes. Acceptance of a prize may require you (unless prohibited by law) to allow us to post publicly some of your information on our Site, such as on a winner’s page, in the event you win a contest or sweepstakes. In some instances, a third-party advertiser or sponsor may operate or host a contest or sweepstakes on our Site, and collect your information. In those cases, where we are not the operator or host of the contest or sweepstakes, we have no control over the information collected and accordingly urge you to review the official rules of the contest/sweepstakes as well as the advertiser’s or sponsor’s privacy policy applicable to the contest or sweepstakes before participating.
Surveys or Voting
From time-to-time we may request personally-identifiable information from you via surveys or voting polls. Participation is voluntary and you will have the opportunity to decide whether or not to disclose information. At times, you may have to register to vote or to take part in a survey.
Cookies
As with many Websites, our Site uses standard technology called “cookies,” which are small data files that are transferred to your computer when you allow your browser to accept cookies. Cookies automatically identify your Web browser to our Site whenever you visit our Site, and make using our Site easier for you by saving your passwords, purchases, and preferences. By tracking how and when you use our Site, cookies help us determine which areas are popular and which are not. Many improvements and updates to the Site are based on data obtained from cookies. Accepting cookies allows you, among other things, to personalize your experience on our Site. If you do not want information collected through the use of cookies, you generally can opt out of providing this information by turning the cookies off in your browser; however, some areas of our Site may not provide you with a personalized experience if you have disabled the use of cookies.
IP Addresses and Click-stream Data
We may collect IP addresses and/or click-stream data for purposes of system administration, to improve our Site and to report aggregate information to our advertisers and sponsors or other internal uses. An IP address is a number that is automatically assigned to your computer whenever you access the Internet. Our computers identify your computer by its IP address. When you request Web pages from our Site, our computers log your IP address.
Click-stream data is information collected by our computers when you request Web pages from our Site. Click-stream data may include such information as the page served, the time, the source of the request, the type of browser making the request, the preceding page view and other such non-personal information. When analyzed, this data helps us analyze how visitors arrive at our Site, what type of content is most popular, what type of visitors in the aggregate are interested in particular kinds of content and advertising, and the like.
Transaction Information
If you place an order or subscribe for any of the services offered on our Site, we will ask you to complete an order form that will request certain information from you, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that you have requested, e.g., to deliver the information, products or other services that you order, and to invoice you. Such information is collected and stored through encrypted means for your protection.
How we use the information we collect?
We internally use personally identifiable information about our customers to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings, and to customize our Site’s content and layout. We believe these uses allow us to improve our Site and provide better service to our customers.
We may use a customer’s email address and, in rare situations, mailing address or phone number, to contact a customer regarding administrative matters or notices, satisfaction with our Site and/or services, and to provide further information regarding additional events, products or services we believe the customer would be interested in.
We may use information in the file we maintain about a customer to resolve disputes and troubleshoot problems.
What security precautions are in place to protect against the loss, misuse, or alteration of your information?
We have implemented reasonable security measures to safeguard your personally identifiable information using reasonable industry standards. However, please keep in mind that “perfect security” does not exist on the Internet and/or the World Wide Web.
A special note for parents concerning privacy
This Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children.
Limitation of Liability
By providing us with any personal information you expressly and unconditionally release and hold harmless Anschutz Entertainment Group, Inc., its parents, shareholders, owners, members, and each of their subsidiaries, affiliates, directors, officers, employees and agents (collectively, the “Releasees”) from any and all liability for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information. In addition, while BlockDuck Enterprises, LLC takes efforts to ensure the proper and appropriate use of BlockDuck Enterprises, LLC’s data provided by BlockDuck Enterprises, LLC to third party companies, promotional partners or vendors, the Releasees are not liable for any injuries, loss or damage of any kind arising from or in connection with the use and/or misuse of your collected personal information by such third parties.
Notification of changes and acceptance of the Privacy Policy
By using this Site, you signify your agreement to the terms of our Privacy Policy. BlockDuck Enterprises, LLC may change this Privacy Policy from time to time. If so, any such changes will be posted on this page, so that BlockDuck Enterprises, LLC may keep its users informed of its information collection practices. Accordingly, we recommend that you consult this page frequently so that you are aware of our latest policy and/or any changes to this Privacy Policy. Your continued use of our Site shall constitute your acceptance of any such new or revised privacy policy. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, we will send such person an email notifying him/her of such changes and giving him/her the option as to whether to allow us to use such information in such different manner. Without such consent, we will use personal information in accordance with the privacy policy under which it was collected.
Whom do I contact with questions or concerns about this privacy policy?
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact our client care team by an email to [email protected]